Author: Jeff Larche

With a background that includes direct marketing and customer relationship management (CRM), Jeff Larche brings an unusual approach to his work. What these other two disciplines have in common is database marketing, and they continue to strongly influence his work as marketing technology leader.
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Jim Raffel to talk about business blogging strategy at Milwaukee Likemind

As co-host of Milwaukee Likemind (search for #MKElikemind on Twitter), I never fail to enjoy the presentations. True, I help to choose the content … but take my word for it. I’m also constantly surprised by the fascinating twists and unexpected tangents these conversational events take.

Haven’t you waited long enough to check one out? Here’s the information on next Friday’s event, from the MKE Likemind Posterous blog:

Jim Raffel, CEO of ColorMetrix Technologies and blogger at JimRaffel.com, has some big ideas on how to improve your blog. At least, he has formulated and put into practice many ways to improve his own blog, and he has offered to share with you some of the best. Jim will be speaking at the July 16, 2010 Milwaukee Likemind, starting at 7:00 AM. …

Even if you do not currently have a blog, or manage a blog for your business, Jim’s message is one you should hear. That includes:

  • If you don’t have a blog now, considering getting one
  • Consider your blog a way to advance your personal brand
  • The blog as an “ongoing job interview”

“Twitter is great, but it’s microblogging. It gives you a chance to say what you’re thinking. But it doesn’t represent rich  ideas or insights” Jim said. “Your blog is where you can drive people to find out more about you.”

The event will be held at Bucketworks, 706 5th St., Milwaukee, just north of National Avenue. Here’s a map.

If you’ve heard Jim Raffel speak, you know what an engaged and exciting speaker he is. His blog is a new one that I’m following, and I’m finding the content valuable and well presented.

I hope to see you in a week!

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Dashboard liberation: Excellent Analytics moves Google application to Excel

Although it’s easy to bash Microsoft, over the years a handful to tricks have made me an avid fan of Excel. Pivot tables and relational look-ups (all hail VLOOKUP!) are two arrows in my web analytics quiver. I’ve just added another. If you work in Google Analytics a lot, you should too.

Excellent Analytics is a free Excel add-in that truly lives up to its name. It allows you to run queries to Google Analytics’ API right from Excel, and publish its results there.

Say goodbye to many of the “Save to Excel” hassles that used to come with wishing to share and chart Google Analytics results beyond its powerful-yet-limited dashboard.

Go to Excellent Analytics now and give it a try. You’ll need Windows Vista or greater, Microsoft Office 7, and Windows .NET Framework 4. Give yourself a couple of hours to install and learn the system. Then start publishing, charting and sharing. You’ll fall in love the way I did!

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World Cup win was also a triumph for Edward Tufte

The U.S. just won a pivotal game in the World Cup, and it was a squeaker. I “watched” it while working, using an amazing new data visualization app on the New York Times website. One tab in particular reminded me of the teachings of data visualization guru Edward Tufte. It showed an easy-to-read display of key game statistics, updated every 15 seconds:

The right column had a pull-down that allows users to see vital statistics about each player. The number of touches in the game, by player, is shown above. Others include fouls, cards, and of course goals (a list of exactly zero players at this point in the game!)

No, I’m not such a data wonk that I could feel like I’ve experienced the action by watching this view. But the other tabs at least gave me a hint at the action I was missing away from the television screen. Check these out, keeping in mind that you can see the latest action, and review the action that took place earlier, in a type of choppy animation, using the timeline player at the bottom of the app:

And here’s another:

Notice, at the very bottom of the graphic, the audio toggle. I chose to keep the app in the background, with the audio turned on. Throughout the game, the app was silent (thank goodness it didn’t pipe the vuvuzela noise through my computer speakers!) That is, the app was silent until that U.S. goal in added time. That’s when I heard a three-second burst of cheers. It was a cue for me to check the app and receive the thrilling news.

Edward Tufte believes the future vitality of business — and perhaps even of our species — hinges on how well we can communicate complex information quickly and intuitively. The Times has adopted many of his favorite techniques, particularly in the Finance and Sports sections. For example, those little sparklines you can find there were first made popular by Tufte.

This latest real time tracking of the complex game of world football (a.k.a. soccer) is a demonstration of how far we’ve come with data visualization, and an exciting taste of the future. Gooooaaaaallllll!

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Thoughts on Likemind: Guerrilla Marketing was easier back when it was harder

Guerrilla marketing, a concept coined by Jay Conrad Levinson and made popular during a simpler pre-Internet age, was never as easy as it sounded. The Internet’s arrival as a marketing tool didn’t make guerrilla marketing less relevant. It did heap on potentially detrimental distractions.

I was reminded of this when Jon Mueller announced the topic of his presentation, set for this Friday morning at Milwaukee’s June Likemind meet-up. The title is DIY: The Fine Line Between Building and Killing an Idea. Jon acknowledges that modern technology grants us unprecedented power to launch an idea or market a business. In some ways it’s a Utopia to the Jay Conrad Levinson of that long series of guerrilla marketing books. Each explored a different facet using guerrilla warfare tactics to out-compete bigger and better financed competitors.

Jon’s talk will describe how technology has not made do-it-yourself (DIY) marketing necessarily more surefire. He’ll explore how digital marketing provides “distraction, an assumption of promise (if I use this, the result will be this), and a diminished true interaction between people.” In other words, the very technology that can be a DIY heaven can also be a marketer’s undoing.

Since Jon is general manager of the business book giant 800ceoread.com, I’m expecting him to be citing business books like the Guerrilla Marketing series — but also more recent books on the perils of the Internet age.

Most notably, I’m expecting him to touch upon the new book by Nicolas Carr, The Shallows: What the Internet Is Doing To Our Brains, which just came out, and

It contends that the web is changing how we think and make decisions — and not for the better. I hope you join Jon at the event. Here are the details. It’s free of charge, at 7 AM on Friday. It also may be outdoors, weather permitting!

Finally, I’d like to brag about a one-degree-of-separation moment I had a few days ago. I met a co-author of two of the Guerrilla Marketing books. Al Lautenslager (a.k.a., @GMarketingGuy) is based in Appleton, Wisconsin. It was interesting to chat with someone who is keeping Levinson’s ideas current, as is evidenced by a smartly done and decidedly DIY marketing website. I hope we keep in touch, Al!

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A steak-scented billboard: Who ever sausage a thing?

This What’s In Store post reported on a billboard that not only visually evokes a juicy steak — it smells like one. Here’s an excerpt:

A billboard that smells as enticing as it looksCommuters [on a North Carolina highway] may find a new aroma commingling with exhaust fumes: The smell of grilled steak, coming from a billboard designed to entice shoppers by appealing to a sense other than sight … It pairs the smell with a big visual, showing a giant piece of steak and a French fry on a giant fork.

The post goes on to say that this is one of the first of its kind in the country. I was reminded by a friend this morning that the technique has definitely been enhanced by modern chemistry (by ScentAir of Charlotte, NC), but this tactic at least dates back to Wisconsin’s own Wienermobile.

For those who don’t remember it, this vehicle promoted Oscar Meyer wieners for decades, and often used the smell of cooking hotdogs to help build an audience.

… As if the vehicle’s design alone wouldn’t do the trick!

Can readers find an earlier example of out-of-home “whiff-appeal” to help sell a product?