Category: Out of Home Advertising

Posted on

New Zoombak mini-GPS puts special events on the map

Marketing technology has focused on the potential of mobile marketing for years. But it has always just been potential. Like most bloggers in my industry, I’ve written with yearning about a day when you can conduct breakthrough events or execute innovative sales strategies using cell phone GPS capabilities, and about making a mobile-oriented device such as an SMS-enabled chandelier (below) a centerpiece of your special event.

Text-message enabled chandelierThese posts were written two years ago.

So what’s the hold-up?

The chief problem is carrier barriers. Our four cellular phone carriers refuse to agree on protocols. These shared platforms would make phone bells and whistles — features that users in many other countries enjoy today — possible in this country as well.

If you’re expecting these barriers to fall soon, think again.

But in the meantime, other technology has slowly come into the reach of event marketers, and to those others like myself who grasp that the next marketing technology wave has to do with place, not a faster internet or better web agent.

Or even the unlocking of domestic cell phones!

The ZoombakMeet the Zoombak

I’m thinking specifically now of Zoombak, a GPS device that is tiny, and cheap enough to buy in bulk and rent. It can become a way to create an unforgettable special event.

Don’t let this application as a high-tech dog tracker fool you. Here’s what Zoombak’s web copy says about this $200 device:

Our small, lightweight, water-resistant locator attaches comfortably to your dog’s collar with a durable and secure pouch. You can pinpoint your dog’s location on-demand via Zoombak.com, mobile phone (coming soon) or live customer care. You can also determine your dog’s location in real time using our continuous tracking option. Simply log on to Zoombak.com to view a map of her current location, as well as her path taken since leaving home. Once you create and activate your own customized safety zones, you can be promptly notified by text message and/or email (your choice) when your dog leaves the zone.

Imagine you’re a college recruiter, and that instead of tracking your dog, you invited a dozen participants in an exploration of your college campus. They could be on a high-tech scavenger hunt. The rest of your potential students could watch the competition on web-enabled monitors. They’d speculate on which person or team returns first with all of the requested items. (Because it’s against the law, there would of course be no wagering.)

Another example of the possibilities: Consider the popular fund-raising event of releasing dozens of rubber ducks in a river and seeing whose duck crosses the finish line first. How much more interesting would it be if, instead of a river, it was a sprawling shopping mall — or topiary maze — and instead of ducks, these where local celebrities willing to (temporarily) get themselves extremely lost for a good cause?

These are just two applications that come to mind when GPS suddenly moves within spitting distance of medium-to-large event budget.

Can you think of other applications for this?

(Thank you, David Joachim of the New York Times for getting my brain racing with an article on the Zoombak.)

Posted on

New billboard mascot is another case of Analog = Tired, Digital = Wired

When I was in high school, in my sleepy, remote hometown, the local shopping mall wanted to do something different for the holiday shopping season. Not content with a mere Santa Claus, they had plans to build and “populate” a talking Christmas tree.

This hollow tree would contain a person — someone who would sit there all day and accost passersby, engaging them in clever yuletide banter. I must have gotten a reputation as someone who you couldn’t shut up, because I was offered the gig.

I declined.

I was 13 years old, and acutely aware that as soon as word got out I was the voice behind this blight on the retail landscape, I would become a serious candidate for after-school deforestation.

Everyone knows that mascots are not cool.

I must have given off a serious death wish, because I got a similar offer when I was in college. I was working as an intern at a bank.

They were shocked and crestfallen when I told them no, I would not spend my weekends prancing through the aisles of our football stadium dressed as a giant foam checkbook. What could I be thinking? I’ll tell you what I was thinking: Mascots are not cool.

The Digital MascotThat’s why I took special note when I heard this account on NPR’s On The Media. It’s of a mascot that is actually, certifiably cool. The podcast segment includes an interview with the actor who brings this mascot to life. And yes, he fully grasps that he has landed a truly plum job.

He’s the star of an animated, digital billboard in Las Vegas. Hidden cameras and microphones allow him to carry on conversations with pedestrians, while images of the products and services he’s hawking stream and flash in the background.

I’m still trying to fathom why this is so dramatically different from a talking Christmas tree in Escanaba, Michigan. I’ve concluded that it’s another example of The Age of the Nerd.

If it’s digital, it is most likely pretty awesome.

So, if the marketing department of that bank where I interned is reading this, I have something to say to you:

I’m a little long in the tooth to sell checking accounts in football stadiums, but if the offer still stands, I’m your man, on one condition: It’s got to be electronic checking.

Posted on

Growth of out of home ads reflects our fragmented media consumption

Physicists tell us the universe is ever-expanding, a concept that can make the mind reel. Advertisers trying to reach their target audience know this feeling well, as media alternatives continually fragment and multiply. One solution: Forget about media as we would ordinarily think about them and look to the places your market congregates as the medium itself.

I’m only a recent convert to the power of out of home advertising, but that only seems to make me more of a zealot. Here are three examples worth filing away in your new media mental database:

  • Billboards that greet you by name — Tested last year and rolled out in the April of 2007, the Mini Cooper Motorby program is ingenious. Have owners register online, and receive a free key fob. When that key fob gets within 500 feet of a billboard, it triggers a personalized message. The billboard is 5 feet tall and 33 feet wide. My only questions: What are the results? And how are they translated to a true ROI?
  • Virtual billboards, Second Life-style — If an ad is on the side of a building, but that building is on Second Life, is that an interactive ad or out of home? A little of both, because it is far more interactive (try clicking through the side of a real building without getting injured or arrested), but has the same ambient quality of the real world. The biggest down-side: Ads are everywhere in Second Life.
  • Literally touch your consumers as they drink their coffee — Coffee cup sleeves have come of age. According to BriteVision, an industry leader in their production and distribution (they have their own ad network of coffee shops), the average consumer spends 49 minutes with their “Ad-Sleeve,” what an average recall of the ad at two-thirds (65%). The biggest up-side: Since many cafes offer WiFi, providing a URL can help measure effectiveness and reach an upscale segment of consumers. You can also include a phone number or short code for a mobile marketing play.

The reach and creative potential with out of home are a couple of reasons it is growing when other media types are stagnant or shrinking. According to the OAAA, revenue for out-of-home advertising so far this year has increased by 7.9% (within a rounding error of the growth seen last year, and the year before). This projection for 2007 is based on spending in the first six months of the year. The graphic below shows prior growth.

Growth of out of home this year is projected again at roughly 8 percent

All of this is great news for brands that want to make a difference. There are many ways to truly involve consumers — some quite high tech, some that are extremely “out there,” and some that are frankly both. It all makes for an interesting ride with plenty to see and do.

Posted on

Out-of-home and into phone: Spectacolor HD boards add a mobile component

It was announced on Wednesday that a new type of digital billboard, Spectacolor HD, will be capable of presenting dazzling video and graphics. But eye candy is as cheap and ephemeral as the name implies. Where is the power to really engage a consumer? I got my answer in the fleeting, fifth paragraph of this BrandWeek article:

The Spectacolor HD board also promises to take the transformation of the outdoor medium one step further to engage the consumer through interactive features. Using mobile phones, passersby will be able to listen to audio for the board, play games on the screen, send text messages or download audio and video files.

Those who visit DigitalSolid regularly know that I get particularly excited by the prospect of ads with a mobile phone component. In prior posts I’ve discussed the direct marketing implications of standard digital ads, as well as the print-to-mobile promise of ShopText.

So you know my priorities.

I believe the news about Spectacolor HD that will have the biggest impact on us marketing technology types is the ability to push content to consumers for them to keep and share. As with the other examples I’ve discussed, this will truly use all of the marketing power of a digital ad.

How would it harness this marketing power? Well, what if, from this billboard, you could download a podcast to your cell phone — for instance, a song with a branding element or offer presented at the end, or a walking tour narrative? Or even a “treasure hunt” set of instructions? (Think Geocaching — a fast growing hobby for the GPS enabled.)

This would give your brand a tremendous amount of bang for the buck. It could be listened to multiple times and shared with others who haven’t seen the digital billboard. This is huge if the campaign is properly crafted.

But the billboard being discussed in the BrandWeek article is an exotic, rarefied animal. It will go up in New York City’s Times Square, at 47th Street and Broadway.

Most digital billboards will be on the sides of teeming freeways, where viewing time is brief, and the opportunity to download something, based on the range that Bluetooth grants you, is minimal indeed. Too bad there isn’t a way to pass information to a more far-flung group — a group of people who must stand still long enough to receive it.

Yours Free To Download (Just Wash Your Hands First, Please)

Should the meme of downloading from digital ads become more commonplace, I know of just such an audience. They are standing as I type this, gazing at digital ads all over America. I’m referring to the men in public restrooms equipped with digital, ad-serving monitors.

These units have always struck me as too clever by half. For one thing, they are positioned on the wall above a urinal mere inches from the viewer’s nose (I hope!). That makes ignoring the ads it flashes all but impossible, but it makes focusing on said ads just as difficult. And these ads have never promised me anything of value.

What if these same monitors were equipped to send the people in the restroom (hopefully after they’ve washed up!) the same goodies that were heretofore only available to New York tourists? 

Once you’ve stopped chuckling, think about the valuable mobile marketing you could accomplish by designing and executing a campaign that people receive by using any cellphone equipped with both Bluetooth and an MP3 player. It’s not so farfetched a future to imagine.

Ironically, these audio media may be delivered by a digital display ad. In an odd way this makes perfect sense.

And hopefully, by the time all the other moving parts are in place to make this advertising feasible, there will be more types of public spaces available where digital ads are displayed.

In the future, I would hope these campaigns wouldn’t be relegated to the type of room polite people excuse themselves to visit.

Posted on

ShopText promises to make print ads more useful for impulse purchases

The promise is scintillating: You’re paging through a magazine or newspaper, or you encounter an out-of-home ad (even, perhaps, a digital billboard), and you decide you simply must have that product. You type a six-digit short code into your cell phone, send the number a text message with a keyword, and after a verifying second text is received and replied to, your product has been ordered.

The consumer wins by getting the product, and the marketer wins by fulfilling what may have been a passing whim. It’s the QVC network without ever going near a television or talking to an operator.

That is the promise of ShopText, as described in a recent New York Times article.

This technology’s potential audience is substantial. Everyone is aware of how ubiquitous the cell phone has become in our society. But what may be surprising to many is the fact that two out of every five users has sent a text message from their phone. According to recent M:Metrics statistics, 39.2% of cell phone owners send a text message at least once a month.

Now imagine that you are paging through a newspaper and you see something about the latest Harry Potter book — the one that is being pre-sold now, and will be delivered in the early summer. And then let’s just say that you’re a huge fan of the series, and want to see if Harry dies in this concluding volume. And finally, let’s say for the sake of example that once you’ve pre-registered with the ShopText site, all you need to do is send out a text message, directed to the short code “467467” (think of short codes as cell-phone-specific mini phone numbers). The actual text message would be easy to type because it contains only one word – “Potter.” Done! That’s all you need to do to lock in your pre-release book and have it mailed to you when the official release date arrives.

As you may have already surmised, this is no idle example. It’s exactly what I did, about four hours ago. The purchase took less than a minute. Time will tell if I become a satisfied customer, and even a repeat user. But since I really did want to lock in a copy for this new book, but kept forgetting to do so, this service fulfilled a real need that I had.

What are the implications if this mobile purchasing system fulfills lots of other people’s needs, and truly catches on?

Well, imagine trade shows where you can have samples and brochures sent back to your home or office (on the vendor’s dime of course). Or you could “buy” free or nearly free samples that you read about in display ads. These samples could be of just about anything – from cosmetics to pet supplies.

I find this incredibly exciting.

Watch this space to find out how this new consumer experience turns out for me. In return, I promise you I will be as objective as possible. Oh, and I won’t blab about Harry’s fate, if my copy arrives before you have a chance to read it yourself.

I am boldly going on record now, though, to make two predictions about future purchases:

  1. If this quick, convenient way to purchase on impulse lives up to its promise, I definitely will be buying lots of other things this way 
  2. Regardless of the above, Harry will be buying the farm

You read it here first.